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Private member DiscussionCustomer Relations

Would any of the Council of Elders be willing to speak at a SIMSCal Meeting?

Hello to the Council of Elders! My name is Joe Byron, and I am president of the Stringed Instrument Makers of Southern California (SIMSCal). We have been around for over 30 years and have a large number of members and followers. Our membership includes both professional and non-professional luthiers. SIMSCal meets 4-8 times per year (both live and virtually), and we share tips, processes, stories, and show off our work. We frequently inclu…

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Ian Davlin
Speaking on behalf of myself, I already have. I had a great time too.
Private member DiscussionJob Postings

Looking for CAD expert

Hello all! My name is Jake and I run a repair shop out of my NYC apartment. I am looking for someone who's experienced in CAD to help me with a project. I am working on a 5 string headless bass build for a customer. The neck & body are to be CNCed by a local mill here in Brooklyn, NY. I have a 2D design (PDF and CRD), but I need help making some modifications, as well as translating it to 3D. Pay is negotiable. I will basically pay whate…

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Private member DiscussionGeneral Business

Fender, Schmender

Since most of us fix or make guitars, we have probably heard something about the cease and desist letters Fender has sent out concerning the Stratocaster. I thought I would offer some thoughts. As always, caveat emptor. There are three basic ways to protect intellectual property under Federal law. Patent, trademark, and copyright. Each protects different things, and has different underlying legal theories. Lets begin with pate…

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Private member
There is also a time limit to both Patents and Copyright (and Trademarks, though Trademarks can be renewed). Don't know how long they last in other countries, but Canada is normally 20 years. Copy…
Private member DiscussionGeneral Business

Determining Cost of Parts...

Hey everyone, Recently I've been struggling to determine how much to charge the customer in regards to parts for a repair. The best example of this I can give would be guitar strings. Occasionally I'll buy strings on sale, other times when they're not on sale, and since cost of strings often varies, I may buy strings at the start of the year, and at the end of the year the price will be different. So the question is, what variables do I…

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Private member
I would recommend getting an account with a few wholesalers. That’s trickier if you’re a sole proprietor and don’t have the FEIN and reseller permit but that’s all obtainable. I also recommend not bei…
Private member DiscussionGeneral Business

Call for Luthiers and Small Makers

Call for Luthiers and Small Makers Daymaker Music – Bainbridge Island, WA Daymaker Music is opening this November in downtown Winslow in Bainbridge Island, and we’re inviting makers and luthiers who value craft, sustainability, and community to help us shape what customers see and hear when they walk in. We’re looking for small makers, independent luthiers, and custom builders who want their instruments on a dedicated wall of our new retai…

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Private member
Thanks for the callout. I'll reach out soon to learn more. Best, Chris
Private member DiscussionTools and Jigs

The first tool to measure longitudinal neck torsion/twist - the LTwist® gauge

Dear looth community/colleagues around the world, During 2023/24 I have developed a digital gauge to measure so-called longitudinal twist of (bass) guitar necks: the LTwist® gauge. Just to be clear, this is about the "cork screw" type of deviation along the length of a neck, not the bow of a neck. I think there is no need to explain how a too severe neck twist can make it difficult or even impossible to set up a stringed instrument (guita…

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Private member DiscussionCustomer Relations

About Communicating with Customers

So, I’m a month and a half into this repair business and so far so good. I think I’ve got more than adequate skills to handle the physical, customers have been coming in and balancing a relationship with starting a new business is going well. But…… The scariest thing is how to handle customers and the things they love. So far, I’ve been able to test the waters on repairing fairly inexpensive, not too attached to instruments, easing my wa…

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Private member
I think this is something that every one who does this job struggles with — probably because there's no good answer. There's no one-size-fits-all. What I do (and probably what most of us do) is explai…