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The Hub
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Loothing for Dollars: Workflow Management
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Loothing For Dollars - Pricing Revisited
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Loothing for Dollars: Intake and Evaluation
When chips happen--customers, expectations, and responsibility
Hey all, I am really enjoying digging through the looth group. I have not yet watched all the ding kings vids or read all the amazing comments and articles here, but I've been appreciating some of the loothing for dollars stuff, seeing other people's intake sheets, discussions about dealing with customers, and it led me to this question: How do people deal with customer expectations, liability, and the inevitable accidents that can happ…
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Effective Limit Setting: The True Key to A Successful And Rewarding Guitar Repair Business
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Conflict Avoidance
Client booking Questionnaire
Good Day all. I am just about to undergo a small project with a local programmer to make a simple client booking and job sheet creator. The idea is not to compete with shop flow etc but to be a simple solution for booking, assessment, job sheet and tagging guitars. I'm sure some of you like me book with a calender write out an assessment sheet and a bit of sticky tape on a case. Then an invoice to boot. The goal is that once a booking i…
Taking in work from local shops
I was recently contacted by a popular independent guitar in my town asking if I'd be interested in taking in some repair work from them. They do their own basic set-ups and electronics work in-house, but the owner is looking for someone to pass along the structural repairs, body work, restorations etc. that pass through his store. I'm not super-enthusiastic about the store taking a cut of the repair cost, but the increase in work volume…
Luthier’s Receipt for Carbonless Copying:
Beau Hannam's Repair intake forms.
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“I'd fix it myself but…” Identifying and Managing the Difficult Customer
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Doug and Dan: Intake Part 2
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