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At what point do you tell a customer that their acoustic instrument needs a bridge reglue? Do you do it when the corners are just barely starting to lift? Once it has begun to affect playability/tuning stability? Do you offer half-measures to save them money when the damage is not too bad (dripping in some thinned tite bond instead of removing the bridge entirely for example)?

I ask this because a Godin acoustic bass just came across my bench with a very slight bridge lift. I made the customer aware of the fact and gave him the option of just doing a setup or doing a full bridge reglue - he chose the reglue.

While I never do this on customer instruments, I have also done some half-measures when working on my own personal instruments or doing free work for friends. About a year ago I had done a simple glue + clamp on my roommate's Maestro acoustic. I was initially tasked with just changing the strings, but I quickly found out that it needed a reglue + new saddle. I wasn't going to sit there for 3 hours with the iron and putty knives (especially since I wasn't charging him), so I thinned down some Tite Bond with some water and clamped it down without fully removing the bridge. To this day, the bridge is still holding.

Let me know what you guys think and what your shop policies are.